Business Process Analyst

Business Process Analyst

What makes Brillient a GREAT fit for you?

When you join Brillient, you become part of an award-winning Full Spectrum Digital Transformation company focused on helping agencies in the continuum of analog, to digital, to analytics, leading to insight-driven decision making and mission execution.

Our mission is to provide value to our clients and our people, operate with the highest integrity as a trusted business partner, adopt a workstyle that is flexible allowing us to effectively collaborate while being agile and nimble, and be innovative in everything we do. We are passionate about ensuring our employees experience a work environment that is inclusive, professional, and supportive. In addition to these core values, the Brillient team is driven by:

• Focus on Sustainability- Being an environmentally conscious, green company with sustainable practices
• Impact on the Community- Social responsibility to the communities we live and work in

At Brillient, we achieve our purpose by hiring brilliant people with passion, drive, capabilities, and experience to help our clients achieve their mission goals through innovation in processes and technologies.

Brillient is a client-centric, employee-focused company with a vibrant culture.

What We Offer (See Our Career Page for Further Details):

An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include:

• Ample paid time off
• Medical, Dental, & Vision Plans
• Company Sponsored Wellness Programs
• Paid Life Insurance and STD
• Paid Employee Assistance Program
• Voluntary Life & TD coverage 
• 401(k) w. Company Match
• Competitive wages
• Quarterly Performance Development
• Company Discounts
• Anniversary & Birthday Programs
• Spot Bonus Award Recognition up to $3K
• College Loan Repayment Support
• Continuing Education Support

Who You Are:

• Value based, High Integrity, Flexible, & Innovative

What You Will Do: 

In this role, you will be component of a team supporting a Federal client’s organizational and digital transformation within an enterprise infrastructure and integrated with an expansion in cloud operations. This is a hybrid schedule position, must be flexible to come into the office.

Additional responsibilities include:

1. Assist the team and our clients in developing and implementing business strategies, process management
2. Design effective business and operating models, ITIL capabilities
3. Improve customer experience by delivering a cohesive and effective set of solutions through a clear strategy and data-driven delivery model
4. Proactively learn new concepts and technologies in the event analysis of situations requires an in-depth knowledge of organizational objectives
5. Interact with senior management, which involves influencing on significant matters along with a consistent team-focused message on direction
6. Drive and lead conversations regarding overall objectives with both current and future goals and technologies
7. Assist with identifying, building, and executing strategic and tactical capabilities focused on running technology as a business model circled around planning, development, capability design, continuous improvements, communication plans, governance structures and investment prioritization for a large enterprise operation
8. Work across multiple operational and technical disciplines enabling organizational growth, innovation, and effectiveness
9. Assist with defining and creating future visions and identified areas of opportunity, thus delivering value across people, processes, technology and information
10. Evaluate results and present findings in a logical and easy-to-understand format
11. Assist with and/or drive key client deliverables, while ensuring that projects are completed on time and within scope
12. Seek innovative and creative solutions to complex technical/business problems within a logical, rigorous, and analytical framework
13. Lead requirements gathering sessions by asking the right questions and digging for the answers
14. Prepare and deliver client presentations and work products/prototypes
15. Identify where improvements and pain-points lie and develop a strategy focused on inserting the correct and maintainable technologies
16. Manage technical projects through the SDLC process and/or an agile, iterative process
17. Scan internal and external environments to identify areas of opportunity development through analysis and inquisitive conversations with subject matter experts
18. Articulate with a business case/business model the benefits of change and investment required vs. expected return
19. Create a portfolio of high-value opportunities with strategic imperatives, including consensus building through alignment of vision, mission, goals and objectives
20. Act as a liaison between business and technical teams in order to drive solutions
21. Stay on task and on schedule while adhering to non-flexible deadlines Other related duties as assigned.

What You Will Need:

• Bachelor’s degree in business, engineering, MIS, Computer Science, Life Science or related discipline.
• Minimum 5 years of specialized experience in operations or management relevant to the applicable task. Minimum 2 years of experience in a related industry or field.
• This position requires U.S. Citizenship and the ability to obtain and maintain a Government public trust level security clearance.

• 2+ years experience with Federal Acquisition Processes
• Experience developing dashboards using tools such as Power GI Tableu or SAP Business Objects
• Advanced Proficiency in MS Word and PowerPoint

Performance Requirements:

1. Proficient in the design, development, delivery, documentation, and creation of business solutions for complex problems.
2. Excellent verbal and written communication skills.
3. Demonstrate critical thinking skills, sound judgment, attention to detail, and strong organizational skills.
4. Familiar with a variety of the field's concepts, practices, and procedures.
5. Proficient in Microsoft Office Suite, including SharePoint and Visio
6. Excellent organizational skills and attention to detail.
7. Demonstrated ability to work in an agile environment.
8. Ability to establish and maintain effective and positive working relationships with all staff and visitors.

Diversity, Inclusion, & Engagement at Brillient:

At Brillient, we not only accept difference, but we also promote it, we embrace it, and we thrive on it for the betterment of our patients, our employees, and our culture.

We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.

Job Requirements: